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1. ISO & HACCP Award
Dear Guest,
You will be pleased to hear that Malama is proudly now in possession of two new “firsts”, the award of ISO 9001:2000 / EN ISO 9001:2000 and HACCP Certificates.
- The ISO 9001:2000 Certificate has been awarded by the German Certification Body and Supervisory Organisation RWT?V Systems GmbH.
ISO stands for “International Organisation for Standardisation” and is concerned with "quality management". This means that our organization is now geared to enhance customer satisfaction and also meet applicable regulatory requirements while continuously, under the introduced organizational set-up, improving its performance.
- HACCP Certificate has also been awarded to Malama by RWT?V Systems GmbH.
HACCP stands for “Hazard Analysis and Critical Control Points” and is a state-of-the-art approach to Food Safety. The system offers a number of advantages the most important being the following:
(a) Focuses on identifying and preventing hazards from contaminating food and is based on sound science.
(b) Permits more efficient and effective government supervision primarily because the record keeping allows inspectors to see how well a firm is complying with food safety laws and regulations over a period rather than how well it is doing on any given day.
(c) Places responsibility for ensuring food safety on the food manufacturer or distributor as well.
In order to meet these objectives brand new kitchen space is now available together with modern culinary and refrigerating equipment.
In Cyprus as well as in Europe there are many resorts that envy the high standards now set at Malama to the benefit of its Guests. We believe that in this way we reciprocate the trust and consistent support demonstrated by our Guests, 37% of whom are “repeaters” from all over Europe.
Please enjoy your holidays. You may rest assured that we relentlessly keep looking after the maximisation of your comfort (“the most spacious holiday-suites in Cyprus”) and satisfaction (“the par excellence resort that offers value for money”.)
2. Best Thomas Cook Self Catering property - Cyprus 2002
3. Best Hotel Apartments Cyprus 2003 - Argo Holidays/UK
4. Thomas Cook 2004 "MARQUE OF EXCELLENCE AWARD"
5. RCI "GOLD CROWN RESORT" FOR 2003 & 2004.
6. Thomas Cook 2005 "MARQUE OF EXCELLENCE AWARD"
7. Thomas Cook 2006 "MARQUE OF EXCELLENCE AWARD"
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